Privacy Policy

Effective Date: October 2, 20251.



Introduction

‍Sergeant Junk (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website https://www.sergeantjunk.com/ or hire our junk removal services in Ohio.

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‍2. Information We CollectWe may collect the following categories of information:Personal identification details: full name, phone number, email, address

Service details: pickup address, type of items, estimated volume/weight

Payment information: billing address, payment card details, invoices

Technical data: IP address, browser type, pages visited, cookies, server logs

Any other information you voluntarily provide through forms, calls, or messages

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3. How We Use Your Information

We use the collected information for:Preparing estimates and scheduling junk removal services

Performing pickups and coordinating logistics

Processing payments and issuing invoices

Customer communication, confirmations, and support

Sending promotional messages or offers (only if you opt in)

Website operation, analytics, and service improvement

Legal and regulatory compliance

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4. Legal Basis for Processing

‍We process information based on:Your consent (when you provide personal data)

Performance of a contract (when you book services with us)

Compliance with legal obligations

Legitimate business interests (fraud prevention, service improvement, security)

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5. Sharing and Disclosure

‍We do not sell personal information. We may share data with:Service providers supporting payments, IT systems, logistics

Law enforcement or regulatory authorities when legally required

Successor entities in the event of merger, acquisition, or restructuring

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6. Data Retention

‍We retain personal information only as long as necessary for service delivery, billing, legal compliance, or other legitimate purposes. Data is securely deleted or anonymized once no longer required.

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‍7. Your Rights

‍You may request to:Access the personal data we hold about you

Correct or update your data

Request deletion of your data

Restrict or object to processing

Withdraw consent where applicable

To exercise these rights, please contact us at:Email: contact@sergeantjunk.com

Phone: 216-290-2221

Mailing Address: 23945 Mercantile Rd, Beachwood, OH 44122

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8. Data Security
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‍We use administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, or alteration.



‍9. Breach Notification

‍As required under Ohio Revised Code §1349.19, in the event of a data breach that poses a risk of identity theft or fraud, we will notify affected individuals without unreasonable delay, and no later than 45 days after confirmation of the breach.



‍10. Cookies and Tracking

‍Our website uses cookies and similar technologies to:Enhance website functionality and navigation

Collect usage statistics and analytics

Remember user preferences

Support marketing and advertising campaigns (if applicable)

You may disable cookies in your browser settings; however, some features of the website may not function correctly.



‍11. Updates to This Policy

‍We may update this Privacy Policy periodically. Updated versions will be posted on this website with a revised “Effective Date.”



‍12. Contact Information

‍Sergeant Junk
23945 Mercantile Rd
Beachwood, OH 44122
Phone: 216-290-2221
Website: https://www.sergeantjunk.com/
Email: contact@sergeantjunk.comEffective Date: October 2, 2025